The RFIDLinked Print Agent is a lightweight desktop application required for printing RFID tags from the RFIDLinked web application. Because web browsers cannot directly communicate with USB devices or local network printers, the Print Agent acts as a secure bridge between your browser and your RFID-enabled printers.
This article walks you through:
Downloading the correct Print Agent installer
Installing the Print Agent on Windows or macOS
Confirming the Print Agent is running and accessible from your system tray or menu bar
1. Downloading the Print Agent
To get started, download the RFIDLinked Print Agent installer for your operating system.
Important: Make sure you select the installer that matches your operating system.
Windows Installer - Direct Link: https://app.rfidlinked.com/printAgent/download/win
MacOS Installer - Direct Link: https://app.rfidlinked.com/printAgent/download/osx
Once the installer has finished downloading, follow the instructions below for your operating system.
2. Installing on Windows
Installation Steps
3. Follow the on-screen prompts to complete the installation.
5. When the installation process completes, you will be prompted to launch the agent. Additionally a shortcut to the Print Agent will be saved to your desktop.
After Installation
IMPORTANT: When you first launch the Print Agent you may be prompted to allow access to public and private networks. You must click allow on this prompt, or the agent will be unable to communicate with the RFIDLinked web application or any network printers.
The Print Agent software will only use your network to communicate with RFIDLinked's servers during printing, for performing auto-updates, and with any network based printers that you have configured.
Once installed, the Print Agent runs in the background and appears in the Windows system tray (near the clock).
Closing the Print Agent window does not stop the application unless you explicitly select the quit option.
The Print Agent continues running so it can receive print jobs from the web app
To reopen the Print Agent interface:
Click the up arrow (^) in the system tray if the icon is hidden.
Click the RFIDLinked Print Agent icon.
To quit the Print Agent:
Click the up arrow (^) in the system tray if the icon is hidden.
Click the RFIDLinked Print Agent icon.
Select "Quit" and the agent will close. You will need to re-launch the Print Agent if you want to print tags again later.
3. Installing on macOS (DMG Installer)
The macOS version of the RFIDLinked Print Agent is distributed as a DMG file.
Installation Steps
Locate the downloaded rfidlinked-print-agent.dmg file.
Double-click the DMG to open it.
Drag the RFIDLinked Print Agent application into the Applications folder.
Open Applications and double-click RFIDLinked Print Agent to launch it.
You may be prompted by macOS to confirm that you want to open the application. Approve the prompt to continue.
After Installation
When running, the Print Agent appears in the macOS menu bar at the top of the screen.
Closing the Print Agent window does not quit the application
The Print Agent continues running in the background to handle print requests
To reopen the Print Agent interface:
Click the RFIDLinked Print Agent icon in the menu bar and select "Show"
Select the appropriate menu option to open the application window.
4. Verifying the Print Agent Is Running
Before attempting to print from the RFIDLinked web app, confirm that:
The Print Agent is installed
The Print Agent is currently running (visible in the tray or menu bar)
If the Print Agent is not running, open it manually from:
Windows: Start Menu
macOS: Applications folder
5. Next Steps
After installation, continue to the following articles:
If you encounter any issues during installation, please contact RFIDLinked Support or review our troubleshooting guides.